To invest in a custom-built software is a frequent decision among business owners. They don’t trust off-the-shelf solution with their sensitive data, they’d prefer to integrate all their work processes into one software rather than juggle multiple options etc. They have a need and an idea.
Once the requirements have been set, the next step is obvious: development.
This is not an easy task, as there are numerous software development companies. However, their knowledge, work ethics, and standards are not the same. So how do you pick one? We asked one software outsourcing company – Coing development for advice, and their insights were helpful.
After all, software development shouldn’t be a roadblock.
Ask for referrals
If you’re lucky enough to know someone who had their software developed by an outsourcing company, then ask them to share their experience and/or provide referrals. You might not have the same requirements regarding the software, but if you do, that might shorten the selection process. If they did a great job, that is.
Confirm their talent
If you’ve envisioned a software that requires a lot of coding in Java, and they have only one Java programmer on board, then they might not be the best choice for the job. Also, chech their QA (quality assurance) employees to make sure you don’t end up with a lot of bugs in your code.
Check their portfolio
Take a look at their past projects to understand the type of software their developers have successfully delivered. It’s important to know that they have a proven track record of successfully completing projects. You need to make sure that they can address all challenges that may arise during software development lifecycle. Also, don’t just blindly compare a project to your own – consider the size, the timeframe etc.
Set a timeframe
Delivering a software on time is as important as delivering a well-programmed solution. Especially if you’re under a deadline. The deadline needs to be set in advance, and you have also the possibility to introduce penalties for breach of a deadline. However, we don’t advise penalties because it can have an adverse effect. They can deliver code that will be full of bugs in order to meet the deadline, and ultimately, it’s about the quality of the work. Take into consideration the adoption period your team will need to get used to using a new tool as well.
Set an update method
Don’t settle on being kept in the dark while your developers are sitting in a room, with their headphones on, coding your software. Ask to be regularly updated about the progress of the project. This way you will be able to monitor that the software will get developed in a way that meets your business goals.
Clarify who owns the software
This is something that is understood but let’s point it out. Developing software usually comes with a long contract in which the ownership is clearly defined, and the contract needs to comply with legal requirements and be air-tight. Your software solution is your own.
Don’t skimp on user experience
In today’s world, a great user experience is a must-have. You’re competing with many applications with a beautiful interface that your employees and customers are using on a daily basis so you can’t afford bad user experience.
You need to ask yourself the following questions: Is the software intuitive? Is it easy? Does it save time? Is it logical? You wouldn’t believe how many software solutions there are that are difficult to use, and yet, they were built to make work easier.
Focus on Security
The main reason why many businesses invest in a custom-built software is data sensitivity and security. However, if the software operates in the cloud, the chances that it might get hacked are greater. The company you have chosen must have a way to avoid security breaches and leakage of sensitive information.
Make sure they can support the software after
Operating systems on our laptop and desktop computers change, browsers change, your needs and requirements change. All this requires maintenance and support so it is essential that you set up a plan for backup services in writing.
Outsourcing development for a custom-built software isn’t an easy task, but if you choose the right partner, a company you can trust, it can be the best decision you made.